Shipping policy
FULFILMENT
Shipping Notice:
Once your order is placed, please allow up to 2 business days for processing before your item is shipped. We always aim to ship as early as possible, and in many cases, your order may go out sooner.
You’ll receive a confirmation email with tracking details once your order is on the way.
We appreciate your patience and support, quality takes time, and we make sure every piece is handled with care.
DOMESTIC SHIPPING
For customers within Australia, we offer two shipping options: Standard and Express.
STANDARD SHIPPING
- Estimated transit time: 2-8 business days
- Cost: Free for orders over $150 AUD, otherwise a flat rate of $10 AUD
EXPRESS SHIPPING
- Estimated transit time: 1-4 business days
- Cost: $15 AUD
INTERNATIONAL SHIPPING
For customers outside of Australia, we offer Standard International shipping only.
STANDARD INTERNATIONAL SHIPPING
- Estimated transit time: 6-27 business days
- Cost: $25 AUD
Please note that shipping times may vary based on your location and customs processing. We do our best to provide accurate shipping estimates, but we cannot guarantee delivery dates. If you have any questions or concerns about your order, please contact us at hello@undfined.com.au